Frequently Asked Questions

Our technician arrives in the scheduled window, texts when they're 15 minutes out, and inspects your full door system, not just the broken part. We photograph what we find, explain the issue in plain terms, and quote a flat price in writing. With your approval, we complete the repair, test everything, lubricate moving parts, and leave you with a documented record of what was done. The whole process usually takes 1-2 hours for standard repairs. That's the Haven Standard, applied to every Denver home we serve.

A standard garage door installation takes 3-5 hours for a single door, 4-6 hours for a double. We don't rush. The old door comes down, tracks get inspected and replaced if pitted, springs are calibrated to your door's exact weight, and the opener is programmed and tested. In Denver, where afternoon thunderstorms can roll in fast, we schedule installations with buffer time so we're not leaving a half-finished job. You'll get a confirmed date, not a vague "sometime next week."

Yes, and most homeowners do. We only need access to the garage and a nearby outlet. Our technicians work cleanly and will let you know before any loud drilling or testing starts. If you work from home in Cherry Creek or LoDo, we're used to keeping noise minimal during calls. We also text arrival updates so you're not trapped waiting. The only time we might ask you to step back is during spring tensioning, a high-tension procedure that requires clear space for safety.

Yes, we need someone present who can authorize work and discuss options. The estimate itself takes 15-30 minutes. We inspect the door, identify the problem, explain your options, and deliver a written quote. If you're comfortable approving the work on the spot and we're carrying the parts, we can often complete the repair immediately. Otherwise, you keep the written quote and call us when you're ready. No pressure either way.

We install Raynor and Craftsman doors as our primary lines, with access to most major manufacturers through our network. Raynor's BuildMark and Aspen series are popular in Denver for their wind-load ratings and insulation options, important given our temperature swings and occasional high winds. Craftsman offers strong value in steel and composite doors. We don't push one brand; we match the door to your budget, your home's style, and how you use the garage. Every option is quoted in writing with full specs before you decide.

We install and service LiftMaster and Chamberlain openers most often. The LiftMaster 84501 with myQ smart connectivity and battery backup is our go-to for Denver homes where power outages during spring storms are a concern. Chamberlain's B6753T offers similar features at a lower price point. Both brands have strong parts availability in our market, which matters for long-term serviceability. We carry common models on our trucks and can show you exactly how the app works before you buy.

Yes, our trucks are stocked with the most common springs, cables, rollers, hinges, and opener components for same-day repair. We carry torsion springs in wire sizes from .192 to .283, which covers most residential doors in Denver from the 1950s ranch homes in Glendale to newer builds in Central Park. For specialty parts or custom doors, we order direct and schedule a return visit. We'll tell you upfront if a part needs ordering, never pretend we have it and then delay.

We can repair virtually any residential garage door system, regardless of brand or age. We've worked on original doors from 1960s Aurora ranches, imported European hardware in Cherry Hills Village, and everything between. Some very old or proprietary systems may require specialty parts that take longer to source. We'll always tell you honestly if a repair is practical or if replacement makes more sense, with both options quoted in writing. No brand snobbery, no unnecessary upsell.

Every pro working under our name is required to hold the license and insurance their state requires. In Colorado, that means proper business licensing and general liability coverage. We verify these credentials before anyone represents Servo Garage Doors in Denver. We don't treat licensing as a selling point; it's a baseline requirement. If you want to see current documentation, we provide it. No vague assurances, no deflection.

This location is independently owned and operated by Marcus Deller, serving Denver since 2015. We're part of the Servo Garage Doors network, which provides the Haven Standard, the documentation system, and the buying power that keeps our prices honest. The local team, trucks, and community relationships are ours. When you call (720) 807-2580, you reach our local coordinator who dispatches our Denver-based technicians. The standards come from the brand; the service comes from your neighbors.

Most residential garage door replacements in Denver don't require a permit, but new construction, structural modifications, or electrical work for openers sometimes do. We know Denver's permit requirements and will tell you upfront if your job needs one. When permits are required, we handle the application and inspection scheduling as part of our service. We don't cut corners on code compliance, especially in areas with active HOAs like Greenwood Village or Highlands Ranch where architectural review is strict.

We offer same-day service for most repairs when you call during our operating hours: Monday through Friday 7:00 AM - 8:00 PM, Saturday and Sunday 7:00 AM - 7:00 PM. Spring failures, snapped cables, and opener malfunctions are our most common same-day calls in Denver. We don't promise emergency response outside these hours because we don't believe in leaving you waiting for a callback that never comes. If your door is stuck open or closed, call (720) 807-2580 and we'll get you scheduled honestly.

First, check if the opener has power and if the trolley is engaged with the door. If the motor runs but the door doesn't move, the trolley may be disconnected, a $0 fix you can do yourself. If you hear a loud bang from the garage, a torsion spring has likely broken. Do not try to open the door manually, a broken spring makes the door extremely heavy and dangerous to lift. Call us at (720) 807-2580. We prioritize spring failures because a trapped car or exposed garage is a security issue.

Yes, torsion springs are under extreme tension and can cause serious injury if handled improperly. The spring counterbalances your door's full weight, typically 150-250 pounds. When it breaks, that weight becomes dead load. Never attempt DIY spring replacement. We've seen homeowners in Denver try to save money with online tutorials and end up in the ER. Our technicians use proper winding bars and calibrated tools. The repair costs $180-$340 and takes about an hour. It's not worth the risk to save that amount.

Our repair warranty covers parts and labor for the period specified in your written quote, typically one year for springs and hardware, longer for certain premium components. The exact terms are printed on your invoice, not hidden in fine print. If something we fixed fails within the warranty period, we return and make it right at no charge. We don't debate whether it was "normal wear." If we installed it and it failed early, we stand behind it. That's how we've operated in Denver since 2015.

New doors carry the manufacturer's warranty, typically 10 years to lifetime on sections, with hardware warranties varying by brand. Our installation workmanship is warranted for one year, with extended coverage available. The specific terms for your door, opener, and installation are itemized in your written quote before you approve the work. We register your warranty with the manufacturer so you're covered even if you move. Documentation matters, it's why we photograph and record every installation.

The Haven Standard is the five-clause code every Servo Garage Doors location works to: Clause 1, Have it in writing, flat price, scope, and warranty before anyone starts; Clause 2, Arrive on schedule, with a real window, named tech, and text when they're on the way; Clause 3, Verified crews, licensed, insured, and background-checked; Clause 4, Evidence on every job, photos and readings of what we found, the rule that started this company in 2015; Clause 5, No surprises, no door upsell, no scope creep, no "while we're in here." Every Denver job we do is documented against these clauses.

We guarantee a real arrival window, not a fantasy. When you book, you get a 2-hour window, the technician's name, and a text when they're 15 minutes out. If we're running late, we call, we don't make you chase us. In Denver traffic, especially on I-25 or during a Rockies game, delays happen. We build buffer into our scheduling and communicate proactively. We've found that honesty about timing builds more trust than optimistic promises we can't keep.

Written by Marcus Deller, Owner at Servo Garage Doors Denver, serving Denver, Commerce City, Englewood, Greenwood Village, Thornton, Aurora, Northglenn, Centennial, Arvada, Westminster, Lakewood, and Littleton since 2015.